ELITE ROYAL SERVICES
Reliable People. Seamless Operations. Professional Support.
From trusted household staffing and professional cleaning to logistics, event operations, temporary personnel and security, Elite Royal Services provides the people and infrastructure that keep homes, businesses, events and projects moving.
What do you need?
Choose where you need support and we'll take you straight to the right booking.
Book individually, contract ongoing, or combine into one managed solution
Support for private households, events and organisations
Common requirements, already put together
Easier than choosing from a long list. Each package can be adjusted to your dates, location and team size.
One Enterprise. Four Departments. One Standard.
Sometimes you need more than one service. You may need an event planned, guests flown in, accommodation arranged, invitations printed, tickets issued, vehicles coordinated, staff supplied, security organised and the venue cleaned afterwards.
That is where the strength of Elite Royal Enterprises comes together. Engage one department or bring several together around one requirement.
Trusted Support for Your Home
Find household personnel according to your lifestyle, schedule and requirements, or bring in the right people for your business and events.
Personnel matched to how your home runs
Every placement starts with your routine: the duties, the hours, the household and the standard you expect. Staff are screened and briefed before they start.
People When You Need Them
Commercial and event personnel for a single shift, a season or an ongoing contract, supplied with a supervisor where the team size calls for one.
Looking for Work? Join Elite Royal
We recruit reliable, well-presented people for homes, events, offices and operations. Register once and we'll contact you when a suitable role comes up.
Applications are reviewed, shortlisted applicants are invited to interview, and references and identification are verified before any placement.
Professional Cleaning, Booked in Minutes
Homes, offices, short-lets and venues. Choose your clean, add extras and get an instant estimate. Complex jobs get a tailored quote.
Book your clean
Moving People, Equipment and Goods on Time
Deliveries, event logistics, staff and guest transport, VIP movement and multi-location runs, planned around what needs to arrive, where and when.
Built around what you need moved
Everything Behind the Experience
Setup and dismantling, crews, front-of-house teams and back-of-house support, so the event runs the way it was planned.
Front of house, back of house, and everything between
Planning the entire event?
Combine Elite Royal Services with Elite Royal Events for an integrated planning, production and operational solution.
Security & Protection
Planned, supervised security for events, venues and people, coordinated alongside your wider operations.
How each service is delivered
| Service | What it covers | Delivery |
|---|
Where a service requires a licence or authorisation in the relevant location, it is delivered through appropriately licensed and authorised security providers, with Elite Royal Services coordinating planning, briefing and integration with your wider operation. Confirmation of how each element will be delivered is included in every proposal.
Start with the requirement
Share the venue, attendance and risk profile. We'll return a written security plan and proposal.
Your Property. Guest Ready. Every Time.
Turnarounds, linen, restocking, checks and key handovers for short-let hosts, landlords and property managers.
Three levels of support
Essential Turnaround
- Cleaning between guests
- Linen and towel change
- Bed preparation
- Photo report on completion
Guest Ready
- Everything in Essential
- Restocking of consumables
- Pre-arrival preparation
- Post-departure inspection
- Property check
Fully Managed Property Support
- Everything in Guest Ready
- Key handover coordination
- Contractor access
- Scheduled property checks
- Monthly service report
Hosting guests through Elite Royal Voyage?
Our turnaround teams support Elite Royal Voyage's Nigeria and international short-let stays, so every guest arrives to a prepared property.
Tell us about your properties
Single unit or portfolio, we'll set a turnaround schedule around your booking calendar.
Moving Made Orderly
Packing, transport, moving-day crews, cleaning and new-home preparation, coordinated as one move.
The Settle-In Service
Arrive to a ready home. Before you get there, we clean the new property, unpack essentials, make the beds, organise basic groceries and arrange your driver or transport from the airport or old address.
- Property cleaned before arrival
- Essentials unpacked, beds made
- Basic groceries organised
- Driver or transport arranged
- You arrive to a ready home
One Operational Partner. Multiple Solutions.
Contract cleaning, outsourced staffing, drivers, logistics and managed teams, delivered under one agreement with one point of contact.
For offices, sites, estates and venues
Packages
Combined services for the most common requirements. Every package is scoped to your dates, location and team size before you pay.
The People and Infrastructure Behind the Work
Elite Royal Services provides the people, logistics and operational infrastructure required to keep homes, businesses, events and projects running efficiently.
Practical support, tailored to each client
From supplying trusted household staff and professional cleaners to coordinating transportation, event operations, temporary personnel, security and large-scale logistics, we provide practical support tailored to each client's requirements.
Our services can be booked individually, contracted on an ongoing basis or combined into a complete managed solution.
Identity, references and experience are checked before placement.
Larger teams work under an Elite Royal supervisor.
Alongside Elite Royal Events, Elite Royal Voyage and Elite Royal Prints, owned by Nonyify Resources Ltd.
What Do You Need?
Choose the area, the service and your details. Fixed-price services can be booked straight away; complex work gets a tailored quote.
Shipping & Deliveries
How our teams are dispatched, how goods are collected and delivered, and what happens if something is delayed.
Service areas
Elite Royal Services operates across Lagos as standard. Bookings elsewhere in Nigeria are accepted by arrangement and may carry a travel or mobilisation charge, which is confirmed in writing before the booking is accepted.
Attendance windows
Bookings are confirmed for a date and an arrival window rather than an exact minute. Personnel normally arrive within 30 minutes of the agreed start time. Where traffic, weather or road conditions cause a longer delay, we contact you with a revised time.
If a delay of more than two hours is caused by us, you may reschedule the booking at no charge or cancel it for a full refund of anything already paid.
Deliveries and collections
For logistics bookings, the collection point, destination, date and time are confirmed on the job sheet before dispatch.
- Goods are released only to the named recipient or an authorised representative.
- Proof of delivery is recorded and can be sent to you on request.
- Waiting time beyond the agreed loading or unloading allowance may be charged at the rate quoted.
- Loading and unloading assistance is provided only where it was requested and quoted.
Items we do not carry
We do not transport firearms, ammunition, illegal substances, live animals, hazardous or flammable materials, or any item whose carriage is restricted by law without the relevant permit.
High-value items, cash, documents, artwork and fragile goods must be declared before collection so that suitable handling and cover can be arranged. Undeclared items are carried at the owner's risk.
Access and failed delivery
Please make sure the address is accessible on the day: gate access, parking, lifts, keys and any estate permissions.
If our team cannot gain access, or nobody is available to receive a delivery, we will wait for up to 30 minutes and attempt contact. After that the job is recorded as a failed attempt, a re-attendance charge may apply, and goods are returned to a secure location or held pending your instructions.
Risk and cover
Risk in goods passes on delivery to the recipient or their representative. Cover for loss or damage in transit is subject to the declared value agreed before collection and to the limits set out in our Terms and Conditions.
Reporting a problem
Report a shortage, loss or damage within 24 hours of delivery so it can be investigated while records and photographs are current. Questions about this page can go to info@eliteroyalservices.com, or by post to Elite Royal Services, Km 36 Lekki–Epe Expressway, Beachwood, Ibeju-Lekki, Lagos.
Returns, Exchanges & Refund
Cancelling or rescheduling a booking, putting a service right, and how refunds are handled.
Cancelling a booking
- More than 24 hours before the start time: cancel at no charge, and any deposit is refunded in full.
- Within 24 hours of the start time: a cancellation charge of 50% of the booking value applies, covering personnel already scheduled.
- On the day, after the team has been dispatched, or where no access is given: the full booking value is charged.
Cancellations must be sent in writing to info@eliteroyalservices.com or to the number on your confirmation.
Rescheduling
You may move a booking once at no charge, provided you give at least 24 hours' notice and the new date is within 30 days. Further changes are treated as a new booking, subject to availability.
If the service was not to standard
Tell us within 24 hours of the service and we will put it right. Our first remedy is to return and redo the work at no extra cost, at a time agreed with you.
Where redoing the work is not practical, or the return visit does not resolve the issue, we will agree a partial or full refund proportionate to the part of the service affected.
Refunds
Approved refunds are made to the original payment method within 7 to 14 working days of approval. Bank charges applied by your bank or by the payment provider are outside our control.
Deposits are non-refundable where a booking is cancelled inside the 24-hour window, except where the cancellation is caused by us.
Goods, consumables and hire items
Where we supply goods such as cleaning consumables, linen or equipment:
- Unused and unopened items may be returned within 7 days of delivery for a refund or exchange.
- Opened consumables, hygiene items and items made or ordered specifically for you cannot be returned unless faulty.
- Faulty or incorrectly supplied items are replaced or refunded in full, including return collection.
- Hire items are checked on return; loss or damage beyond fair wear is charged at replacement cost.
Staff placements
Permanent household placements carry a replacement period of 30 days from the start date. If the placement ends within that period, we source a suitable replacement at no additional placement fee.
Placement fees are not refundable in cash once a candidate has started, except where we are unable to provide a replacement.
Contract and recurring services
Recurring bookings can be paused or cancelled with 7 days' notice. Contract services follow the notice period in the signed agreement, which takes precedence over this page.
Your statutory rights
Nothing on this page limits your rights under the Federal Competition and Consumer Protection Act 2018 or any other law that applies to you. Questions about this page can go to info@eliteroyalservices.com, or by post to Elite Royal Services, Km 36 Lekki–Epe Expressway, Beachwood, Ibeju-Lekki, Lagos.
Privacy Policy
What personal information Elite Royal Services collects, why we hold it, and the choices you have.
Who we are
Elite Royal Services is a department of Elite Royal Enterprises, owned and operated by Nonyify Resources Ltd, Km 36 Lekki–Epe Expressway, Beachwood, Ibeju-Lekki, Lagos. We are the data controller for the information described here, and we handle it in line with the Nigeria Data Protection Act 2023.
Information we collect
- Booking information: your name, phone number, email address, service address, access notes, dates and instructions.
- Client account information: organisation details, contacts, contracts, invoices and payment records.
- Applicant information: CV, identification, qualifications, references, work history and availability from people applying to join our personnel.
- Payment information: processed by our payment provider. We receive confirmation of payment, not your full card details.
- Website information: the pages you open and basic technical data such as browser type. Our web host also keeps standard server logs.
Why we hold it
- To quote for, schedule and deliver the services you book.
- To brief and assign the personnel attending your home, property, site or event.
- To take payment, raise invoices and keep accounting records.
- To screen, verify and place applicants.
- To respond to enquiries and complaints, and to improve our service.
- To meet legal, tax and regulatory obligations.
We rely on performance of a contract with you, your consent where you have given it, our legitimate interest in running the business, and compliance with legal obligations.
Who we share it with
- The personnel assigned to your booking, who receive only what they need to attend and carry out the work.
- Licensed partner providers where a service requires their authorisation, such as certain security services.
- Payment providers, banks and our accountants.
- Other Elite Royal departments where your requirement spans more than one of them, and only with your knowledge.
- Regulators, law enforcement or courts where we are required to disclose.
We do not sell personal information, and we do not share it for third-party marketing.
Storage and transfers
Information is stored on systems operated by us and by our service providers. Some providers, including our web host and email provider, store data outside Nigeria, including in the United Kingdom and the European Union. Where that happens we use providers that apply comparable protection to the standards set out in the Nigeria Data Protection Act 2023.
How long we keep it
- Enquiries that do not lead to a booking: 12 months.
- Client and booking records: 6 years after the last service, for tax and accounting purposes.
- Unsuccessful applications: 12 months, unless you ask us to keep you on file.
- Personnel records: for the duration of engagement and 6 years afterwards.
Security
Access to personal information is limited to staff who need it. Devices and accounts are password protected, documents are stored in controlled folders, and personnel are briefed on confidentiality as part of their engagement.
Your rights
You may ask us to give you a copy of the information we hold about you, correct it, delete it, restrict how we use it, or object to a particular use. You may also withdraw consent where our use relies on it.
Write to info@eliteroyalservices.com and we will respond within 30 days. If you are not satisfied, you can complain to the Nigeria Data Protection Commission.
Children
Our services are booked by adults. We do not knowingly collect information from anyone under 18 through this website.
Changes
We update this policy as our services change. The effective date above shows when it was last revised. Questions about this page can go to info@eliteroyalservices.com, or by post to Elite Royal Services, Km 36 Lekki–Epe Expressway, Beachwood, Ibeju-Lekki, Lagos.
Terms and Conditions
The terms on which Elite Royal Services provides staffing, cleaning, logistics, event operations, property and security services.
Agreement
These terms apply to every booking, quotation and contract between Elite Royal Services (a department of Elite Royal Enterprises, owned by Nonyify Resources Ltd) and the client. Where a signed contract exists, that contract takes precedence over these terms.
Bookings and quotations
A booking is confirmed only when we accept it in writing. Quotations are valid for 30 days and are based on the information you provide. If the scope, access, duration or headcount differs from what was described, we will confirm a revised price before continuing.
Prices and payment
- Prices are quoted in Naira and, where applicable, include VAT at the prevailing rate.
- A deposit may be required to secure a date, particularly for events and large teams.
- Invoices for one-off services are payable before or on the service date unless credit terms have been agreed.
- Contract invoices are payable within 14 days of the invoice date.
- Overdue amounts may attract interest, and services may be suspended while an account is in arrears.
Access and site conditions
You agree to provide safe access to the premises, working utilities where the service requires them, and any permits, gate passes or estate approvals. Where a service cannot proceed because access or conditions were not as described, the booking is charged in full.
Our personnel
Personnel are screened and briefed before placement. They remain under our supervision and are covered by our instructions and standards. Please raise any concern with us rather than with the individual.
You agree not to employ or engage directly any person introduced by us, whether for a household, office or event role, within 12 months of their last assignment with you, unless an introduction fee has been agreed and paid.
Client obligations
- Secure cash, jewellery, documents and other valuables before a service.
- Tell us of hazards, pets, restricted areas or anything that affects safety.
- Treat our personnel with respect. We withdraw teams from any site where they are subject to abuse, harassment or unsafe conditions, and the booking remains chargeable.
- Do not ask personnel to carry out work outside the agreed scope without arranging it with us first.
Security services
Where a security service requires a licence or authorisation, it is delivered through appropriately licensed and authorised providers, with Elite Royal Services coordinating planning, briefing and integration with the wider operation. Every proposal states how each element will be delivered.
Liability
- We accept responsibility for loss or damage caused by our negligence, subject to the limits below.
- Claims must be reported within 24 hours of the service so that the circumstances can be investigated.
- Our total liability for any one booking is limited to the value of that booking, except where the law does not allow such a limit.
- We are not liable for indirect or consequential loss, including loss of profit or business interruption.
- We are not liable for pre-existing damage, wear and tear, or items that were not declared before the service.
Cancellation
Cancellations, rescheduling and refunds follow our Returns, Exchanges & Refund page, which forms part of these terms.
Confidentiality
We treat everything we see in a client's home, property or business as confidential, and our personnel are briefed accordingly. We ask the same of clients in relation to our pricing and methods.
Matters beyond our control
Neither party is liable for failure to perform caused by events outside reasonable control, including severe weather, flooding, civil unrest, road closures, strikes, fuel shortages, public health restrictions or government action. Where such an event prevents a service, we will reschedule it or refund amounts paid for the part not delivered.
Governing law
These terms are governed by the laws of the Federal Republic of Nigeria, and the courts of Lagos State have jurisdiction. Questions about this page can go to info@eliteroyalservices.com, or by post to Elite Royal Services, Km 36 Lekki–Epe Expressway, Beachwood, Ibeju-Lekki, Lagos.
Accepting these terms
By using this website you accept these terms. If you do not accept them, please do not use the site. Booking a service is also subject to our Terms and Conditions.
Using the site
- Use the site lawfully and do not attempt to disrupt, probe or gain unauthorised access to it.
- Do not submit false bookings, applications or enquiries.
- Do not copy, scrape or republish the site's content for commercial use without our written permission.
Information you submit
Enquiry, booking and application forms send the details you enter to Elite Royal Services. Please provide accurate information, and do not send sensitive documents you are not comfortable sharing by email. Submissions are handled in line with our Privacy Policy.
Prices and availability shown
Estimates shown on this site are indicative. They are based on the details entered and do not form a binding quotation. The price we confirm in writing after reviewing your requirement is the price that applies.
Intellectual property
The Elite Royal name, the crowned ER emblem, the site's text, layout and images belong to Nonyify Resources Ltd or are used under licence. They may not be used without permission.
Links to other sites
The site links to the other Elite Royal departments and occasionally to third parties. We are not responsible for the content of sites we do not operate.
Availability
We aim to keep the site available at all times but do not guarantee uninterrupted access. We may change, suspend or withdraw any part of it, including services listed, without notice.
Liability
The site is provided for information and for booking our services. To the extent permitted by law, we are not liable for loss arising from reliance on the site's content, other than for a service we have confirmed in writing.
Changes and governing law
We may update these terms; the effective date above shows the current version. They are governed by the laws of the Federal Republic of Nigeria. Questions about this page can go to info@eliteroyalservices.com, or by post to Elite Royal Services, Km 36 Lekki–Epe Expressway, Beachwood, Ibeju-Lekki, Lagos.